Shipping information

Thank you for shopping with us! We want to ensure you have a seamless experience from order placement to receiving your items. Please take a moment to review our shipping information:

Processing Time:

- Please allow 5 business days for order processing. This includes order verification, quality checks, and packaging. Please note that this timeframe may be extended for made-to-order items, ensuring each product is crafted to perfection just for you.

Shipping Methods:

- We offer several shipping options to accommodate your needs. During checkout, you can choose the shipping method that suits your timeline and budget.

Tracking Your Order:

- As soon as your order ships, you will receive a shipping confirmation email with a tracking number. Use this number to track your package in real-time.

International Shipping:

- For our international customers, please note that shipping times may vary based on your location and customs processing.

Shipping Costs:

- Shipping costs are calculated during checkout based on the weight of your order and the selected shipping method.

Order Changes and Cancellations:

- Due to our efficient processing system, we are unable to make changes or cancel orders once they are placed. Please double-check your order before completing the purchase.

Contact Us:

- If you have any questions or concerns regarding your order or shipping, feel free to reach out to our customer support team at contact@litchi.world